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Terms & Conditions

Customer Care

At Verdant Vinery, care is at the heart of everything we do—from how each plant is grown to how we support you after it arrives in your space. We are committed to providing a thoughtful, transparent experience so you can purchase with confidence.

 

If you have questions about plant selection, care, or your order, we’re here to help. Whether you’re new to plants or building a curated collection, guidance is always available to support your success.

For all inquiries, please reach out via direct message on Instagram (@verdantvinery) or through our website contact form. We aim to respond within 24–48 hours.

Verdant Vinery is built on intention, connection, and trust. Your experience matters, and we’re here to ensure every plant you receive continues to grow beautifully in your care. 🌿

Privacy & Safety

At Verdant Vinery, your privacy and trust are taken seriously. Any personal information you provide—such as your name, address, email, or payment details—is used solely to process your order, arrange delivery, and communicate with you about your purchase.

All payments are processed through secure, third-party providers. Verdant Vinery does not store or have direct access to your full payment details. Your information is handled with care and protected using standard security measures to prevent unauthorized access.

We may contact you after your purchase to confirm delivery details, provide updates, or follow up regarding your order. If you choose to subscribe to updates or join our mailing list, you may occasionally receive information about new releases or offerings. You can opt out at any time.

Your information is never sold, shared, or distributed to third parties beyond what is necessary to complete your transaction and delivery.

Verdant Vinery is committed to creating a safe, respectful, and transparent experience—so you can shop with confidence and peace of mind. 

Wholesale Inquiries

Verdant Vinery offers a curated selection of tropical plants and rooted cuttings available for select wholesale partnerships. Our plants are thoughtfully propagated and grown with intention, making them ideal for boutiques, plant shops, and lifestyle spaces seeking quality, consistency, and a refined aesthetic.

We work in small batches to ensure plant health and integrity, with a focus on varieties that are both beautiful and adaptable for customers. Wholesale availability may vary based on season and current inventory.

If you’re interested in carrying Verdant Vinery plants, please reach out with details about your store, location, and the types of plants you’re seeking. Inquiries can be made through our contact form or via Instagram @verdantvinery. We look forward to building thoughtful partnerships that allow our plants to continue their story in new spaces. 🌿

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Payment Methods
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